info@talbrosmovers.co.ke

Nairobi Kenya

Contact Us: 0716085473

FAQ

FREQUENTLY ASKED QUESTIONS

Please find answered for the most asked questions.

Yes, we can arrange moving services for all kinds, offices, warehouses, businesses.

Yes, we always have movers available and waiting for your call to move out and help you with your move. However, giving enough notice would help us organise better.

: This is subject to availability, but it can be arranged, even during official holidays.

Yes, we can pack your items as well as Moving, you can have the packing materials delivered to your house prior the moving date.

Yes, be it artwork or musical instruments, no worries. We’ve got the means and know-how to help you move even the most fragile of items.

Yes we partner with some storage companies, your belongings will be taken to a secure storage facility with 24-hour surveillance

If you use more than one of our services then you can get 10% on each service, example, if you use moving and Tv mounting services together then you will get 10% discount on both of the services

It is important for us to understand the scope of your move. The number of belongings and furniture, and all. That is why we can arrange a conference call so you can show us around your place and tell us exactly what shall be moved. 1. Reschedule upcoming service jobs 2. You can change, the time and date of upcoming scheduled jobs by contacting our office, you can do that by emailing our office at info@talbrosmovers.co.ke. We do 12 hours’ notice to reschedule a booked job.

. You can cancel upcoming service job by contacting our office during our working hours or 24/7 on our live chat. You can also do that by emailing us at info@talbrosmovers.co.ke then we will email you back with a cancellation notice.

You don’t have to pay prior the service day, you can make the payment on the service day. However, if you prefer to make the payment in advance you can do that in certain ways which is described in question 5.

You can leave your feedback about the service you have received by calling our office. We are always here to hear from customers. You may also leave your feedback on our social media pages and website

We normally have availability for short notice jobs as well. However, we recommend you book 2 days in advance. Note: We can accommodate same day and emergency jobs too.

All our receipts and invoices are done electronically, so as soon as the job completed you will get a receipt to your email address.

1. In an unlike event of damage to any possessions caused by us, we are insured